Occupation Bartender CTHRC Bartender Training Resources The Canadian Tourism Human Resource Council offers several modules for Bartender training online, as well as a Trainer's guide for Bartender/Food & Beverage Server and workbooks. http://www.emerit.ca Call Centre
Call Centre Curricula (for Literacy & ABS) The Literacy Link of Eastern Ontario has developed curriculum for Call Centre personnel that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca Food Counter Attendant Food Counter Attendant (for Literacy &ABS) The Literacy Link of Eastern Ontario has developed curriculum for Food Counter Attendants that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca CTHRC's Food Counter Attendant Training Resources The Canadian Tourism & Human Resource Council has complete descriptions of job tasks in the form of the National Occupational Standard for Food Counter Attendant. PDF copies are free downloads, but hard copies are available on the web site for purchase. http;//www.emerit.ca
Food Processing Worker Food Processing Curriculum (for Literacy & ABS) The Literacy Link of Eastern Ontario has developed curriculum for Food Processing Workers that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca Freshwater Angling Guide CTHRC's Freshwater Angling Guide Training Resources The Canadian Tourism Human Resource Council offers a National Occupational Standard for Freshwater Angling Guide, as well as a self-study workbook. http://www.emerit.ca
Front Desk Agent CTHRC Front Desk Agent Training Resources The Canadian Tourism Human Resource Council offers several modules for hotel Front Desk Agent training online, as well as a Trainer's guide, and Workbooks. http://www.emerit.ca Guest Services Attendant CTHRC's Guest Service Attendant Training Materials The Canadian Tourism Human Resource Council offers a National Occupational Standard for Guest Service Attendant, as well as a Trainer's guide for GSA and a workbook. http://www.emerit.ca Health Care Workers Health Care Worker Curriculum (for Literacy & ABS) The Literacy Link of Eastern Ontario has developed curriculum for Health Care Workers (e.g. Personal Support Worker) that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca Hospitality Workers Hospitality Workers Curriculum (for Literacy & ABS) The Literacy Link of Eastern Ontario has developed curriculum for people who want to work in the Hospitality industry that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca Tourism Essentials The Canadian Tourism Human Resource Council has a series of resources called Tourism Essentials that help introduce and prepare people to enter the hospitality and tourism industry. Materials can be offered in a classroom environment or done as self-study online. Classroom materials include a Trainer's guide, Workbooks, and Answer Keys. http://www.emerit.ca
Landscaping & Ground Maintenance Workers Landscaping & Grounds Maintenance Curriculum (for Literacy & ABS) The Literacy Link of Eastern Ontario has developed curriculum, for people who want to work as Landscapers or Grounds Maintenance Workers, that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca Retail Workers Retail Curriculum (for Literacy & ABS) The Literacy Link of Eastern Ontario has developed curriculum, for people who want to work in the Retail industry, that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca CTHRC's Retail Sales Associate Training Materials The Canadian Tourism Human Resource Council offers a National Occupational Standard for Retail Sales Associate, as well as a Trainer's guide for Bartender/Food & Beverage Server and a workbook. http://www.emerit.ca CTHRC's Retail First-Level Manager Training Materials The Canadian Tourism Human Resource Council offers a National Occupational Standard for Retail First-Level Manager, as well as a Trainer's guide for Bartender/Food & Beverage Server and a workbook. http://www.emerit.ca Skilled Trades & Labourers Skilled Trades & Labourers Curriculum (for Literacy & ABS) The Literacy Link of Eastern Ontario has developed curriculum, for people who want to work as Skilled Trades people or Labourers, that includes final demonstration activities assessed in terms of Essential Skills and Ontario's Adult Basic Skills. Print format available in .pdf on a CD. http://www.lleo.ca
Taxi Cab Driver A World Connected This American site contains filmed clips of discussions with New York Cab drivers from other countries. www.awroldconnected.org/article.php/676.html CTHRC's Taxicab Driver Training Materials The Canadian Tourism Human Resource Council offers a National Occupational Standard for Taxicab Drivers that is available as a free .PDF download or hard copies can be purchased . http://www.emerit.ca Taxi Speak This American site contains a short list of "jargon" used by their cabbies. www.unioncab.com/jargon.html Tour Guide CTHRC's Tour Director Training Materials The Canadian Tourism Human Resource Council offers a National Occupational Standard for Tour Director, as well as a self-study workbook. http://www.emerit.ca Travel Counsellor CTHRC's Travel Counsellor Training Materials The Canadian Tourism Human Resource Council offers a National Occupational Standard for Travel Counsellor, as well as a self-study workbook. http://www.emerit.ca | | Resources Grouped by Industry or for several occupations Canadian Tourism & Human Resource Council CTHRC has a section on its web site, Emerit, that allows people to download or purchase a wide range of training materials for specific occupations. Self-directed multimedia, online learning is available at this location for specific tourism and hospitality occupations, as well as assessment for certification in various occupations. Materials available include: National Occupational Standards, Trainer guides, workbooks and assessment information. http://www.cthrc.ca Essential Skills' Authentic Workplace Materials This HRSDC site contains a collection of Authentic Workplace Materials (forms, graphs, brochures, regulations, etc.) that are actually used in many workplaces across Canada. The collection focuses on Reading, Document Use, and Writing. Some include other skills like Oral Communication and Numeracy. You can view the materials by occupation, NOC code, or by type of material. http://srv600.hrdc-drhc.gc.ca/esrp/english/Auth_Work_Mats_e.shtml STIC (Sector-Specific Terminology & Counselling) The Sector Terminology and Counselling (STIC) project provides a model for sector specific orientation, occupational terminology training, computerized profile building, and career action-plan development for internationally-trained professionals and tradespeople. The project has been developed for four sectors: Engineering, Accounting, Health Care, and Automotive Service Mechanics. http://atwork.settlement.org/stic/home.asp |